Terms of service

Terms & Conditions

Overview

This website (the “Site”) is operated by Sukoon. Throughout the Site, the terms “we”, “us”, and “our” refer to Sukoon. Sukoon offers this website, including all information, tools, and products available through it, subject to your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our Site and/or making a purchase, you engage in our “Service” and agree to be bound by these Terms & Conditions (“Terms of Service” or “Terms”), including any additional terms or policies referenced herein.

These Terms apply to all users of the Site, including browsers, customers, and content contributors. Please read these Terms carefully before accessing or using the Site or any of its Services. If you do not agree to all of the Terms, you may not access the Site or use the Services.

Online Store Terms

By agreeing to these Terms, you confirm that you have reached the legal age of majority in your country of residence and that you are legally authorized to purchase the products offered.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any applicable laws or regulations in your jurisdiction while using our Services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You acknowledge that your content (excluding payment information) may be transferred unencrypted across various networks and may be adapted to meet technical requirements. Credit and debit card information is always encrypted during transmission.

All products, pricing, promotions, and combinations available on the Site are exclusive to the online store unless otherwise stated.

Accuracy of Information

We strive to ensure that all product descriptions, images, and details are as accurate as possible. However, variations in color or appearance may occur due to screen and device settings, for which we are not responsible.

We reserve the right to modify, update, or remove any product information at any time without prior notice.

Modifications to the Service and Prices

Product prices displayed on the Site do not include shipping fees or additional charges unless otherwise stated.

Prices are subject to change without notice. We reserve the right to modify or discontinue any part of the Service or content at any time.

Products or Services

Certain products may be available exclusively online and in limited quantities. All purchases are subject to our Return Policy.

We reserve the right to:

  • Limit sales to any person, region, or jurisdiction

  • Limit quantities of any product or service

  • Discontinue any product at any time

All product descriptions and pricing are subject to change at our sole discretion. Any offer made on this Site is void where prohibited by law.

Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order. This may include orders placed under the same account, payment method, or billing/shipping address.

If an order is modified or canceled, we may attempt to notify you using the contact details provided at checkout.

You agree to provide current, complete, and accurate account and billing information and to promptly update your details to ensure transactions are completed successfully.

Sukoon is not responsible for any additional charges imposed by banks or card issuers beyond the product and shipping costs.

Third-Party Links

The Site may contain links to third-party websites not affiliated with Sukoon. We are not responsible for examining or evaluating the content or accuracy of such materials and assume no liability for them.

User Comments, Feedback, and Submissions

You agree that any comments or submissions you provide:

  • Do not violate any third-party rights

  • Do not contain unlawful, abusive, or obscene material

  • Do not include malware or harmful code

You may not use a false email address, impersonate another person, or mislead us or others regarding the origin of any submissions. You are solely responsible for your comments and their accuracy.

Personal Information

Your submission of personal information through the Site is governed by our Privacy Policy.

Cancellations & Returns

For information regarding cancellations or returns, please refer to our Return Policy.

Errors, Inaccuracies, and Omissions

We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if any information on the Site is inaccurate at any time without prior notice.

We are not obligated to update any information except as required by law.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Arab Emirates.

Changes to Terms of Service

You may review the most current version of the Terms at any time on this page. We reserve the right to update or replace any part of these Terms by posting changes to our Site. Continued use of the Site following such changes constitutes acceptance of those changes.

Payment & Bank Policies

We accept Visa and MasterCard debit and credit cards in United Arab Emirates Dirhams (AED).

Users under the age of 18 are not permitted to register or conduct transactions on the Site.

Cardholders are responsible for retaining copies of transaction records and maintaining the confidentiality of their account information.